Our Return and Refund Policy was last updated 13-11-2024
Thank you for shopping at thestoryofgods.com. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to thestoryofgods.com
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the Website.
“Website” refers to The Story Of Gods, accessible from thestoryofgods.com - “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By visiting this page on our website: https://thestoryofgods.com/contact-us/
Return Policy
Our Commitment to Customer Satisfaction
At TheStoryOfGods, we strive to provide high-quality products and services. We understand that sometimes things don’t work out as planned. That’s why we offer a hassle-free return policy.
You may return most new, unopened items within 7 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, unworn, undamaged, and in its original packaging.
To initiate a return, please follow these steps:
- Contact Us: Reach out to our customer support team via email at contact@thestoryofgods.com or through our website’s contact form.
- Provide Order Details: Share your order number and the reason for the return.
- Ship the Item: Package the item securely and ship it to the return address provided by our customer support team.
Refund Process:
Once we receive your returned item, we will inspect it to ensure it meets the return eligibility criteria. If eligible, we will process your refund to the original payment method. Please allow 7 business days for the refund to be processed.
Shipping Costs:
- You are responsible for the cost of shipping the returned item to us. We recommend using a trackable shipping method to ensure safe delivery.
- If you have any questions or need further assistance, please don’t hesitate to contact our customer support team.
- We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Refund Policy
From today the refund policy havs to be in this way this point is mandatory “Once the refund request is approved,The Refunded Amount will be processed and credited within 7 Days to the original mode of payment.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by visiting this page on our website: https://thestoryofgods.com/contact-us/